1. The library has a Fixed Replacement Cost policy for all lost and damaged materials.  Besides the cost of the item, there are processing costs including staff time and materials to make the book “shelf ready.”  The library also reserves the right to choose the exact format of the replacement copy; i.e. hardcover, paperback, library binding, etc.
  2. The book I lost is available on Amazon for $10.00, why are you charging me $25.00 to replace it?

When you signed for your library card, you agreed to abide by the Fixed Replacement Cost policy for all lost or damaged materials.  The replacement costs for all materials are listed in the brochure you were given at that time.  For another copy of the brochure, please ask at the circulation desk.